Elementor plugin is not loading properly

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • #3842
    Ansuman Tripathy
    Participant

      Hello Support Team,

      Actually, in WordPress the elementor plugin for all page not loading properly but the same page is loading properly as it is with having all the content in the search engine, even I tried to update PHP version from my end n cPanel but I did not understand what to do after that and the same problem is continuing. Please do it on a priority basis. Here are the details below for your reference.

      WordPress Login Details:
      Login URL: https://floorscapes.in/wp-login.php
      Username: floorscapesadmin
      Password: Csrm@1969#27

      cPanel Login Details:
      Login URL: http://108.167.146.152:2083
      Username: floor7cb
      Password: Flo@Kmo@123!

      Name: Ansuman Tripathy
      Email ID: ansuvitam127@gmail.com
      Domain Name: http://www.floorscapes.in
      Theme Name: SKT Themes – Parallax Me pro
      Purchase Order: #56
      Purchase date: February 17, 2020

      #3850
      Forum Moderator
      Moderator

        Hi,

        Kindly check for conflicting plugins disable all of the plugins and see if it works.

        If its working fine then some plugin is conflicting. Activate them one by one to find out which one is causing problems.

        Regards,
        Shri

        #3860
        Ansuman Tripathy
        Participant

          Hello Support Team,

          I have checked all the plugins and there is a plugin conflict between the Elementor plugin & Elementor Parallax Effects Addon. If I will remove or deactivate the Elementor Parallax Effects Addon plugin then some of the features of the Home page of the website “https://www.floorscapes.in” will not work. So what to do next please suggest me. Here are the below details for your reference.

          WordPress Login Details:
          Login URL: https://floorscapes.in/wp-login.php
          Username: floorscapesadmin
          Password: Csrm@1969#27

          cPanel Login Details:
          Login URL: http://108.167.146.152:2083
          Username: floor7cb
          Password: Flo@Kmo@123!

          Name: Ansuman Tripathy
          Email ID: ansuvitam127@gmail.com
          Domain Name: http://www.floorscapes.in
          Theme Name: SKT Themes – Parallax Me pro
          Purchase Order: #56
          Purchase date: February 17, 2020

          #3880
          Ansuman Tripathy
          Participant

            Hello Support Team,

            As per your suggestions, I have found the plugin conflicts between Elementor and Elementor Parallax effects Addon and I have deactivated the Elementor Parallax Effects Addon plugin, so what is the next solution/steps that I have to do please suggest me. Please do it on a priority basis. Here are the below details for your reference.

            WordPress Login Details:
            Login URL: https://floorscapes.in/wp-login.php
            Username: floorscapesadmin
            Password: Csrm@1969#27

            cPanel Login Details:
            Login URL: http://108.167.146.152:2083
            Username: floor7cb
            Password: Flo@Kmo@123!

            Name: Ansuman Tripathy
            Email ID: ansuvitam127@gmail.com
            Domain Name: http://www.floorscapes.in
            Theme Name: SKT Themes – Parallax Me pro
            Purchase Order: #56
            Purchase date: February 17, 2020

            #3891
            Forum Moderator
            Moderator

              Hi,

              First of all, please take a full backup of your website.

              Then we will work on this and resolved as soon as possible.

              Regards,
              Shri

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